Our free group training takes the form of courses centered around Assistive Technology and are carried out at a venue near you. They provide an overview of what hardware and software exists that can enable a disabled person to access technology, and cover the issues that can be faced and how to overcome them. This is an ideal way to see what's available, ask questions and try out the various solutions for yourselves.

Group training is also available free of charge at a venue near you on the following software titles:

• Clicker 5
• The Grid 2

Aidis also offers individual training sessions that are carried out remotely on certain pieces of assistive software. The range of software that we offer individual training on is far more extensive than that of the group training courses. Using the latest remote training software to link to your computer over the Internet, we are able to offer training sessions free of charge and as often as you like. We are adding to the list of software. Just call our helpline on 0808 800 0009 for more information.

To make sure you get the most that you can out of your computer and assistive technology, we can provide you with personal, one-to-one training on your equipment and special needs software such as Clicker 5 and The Grid 2. This is carried out remotely over the Internet, where our trainers will link to the machine in your home. This allows training to happen where, when and how often you require it.

Our approachable, plain-speaking and knowledgeable helpline advisors provide technical support on general computer issues and specialist hardware or software. There is no time limit on any call to us. We will work with you until we find the right solution to meet your needs.

The helpline is open from Monday to Friday, 9am-5pm.

This is what just a couple of people who use our technical support helpline have said -

"I would like to thank your organisation for the excellent, kind, friendly, technical expertise, fixing my laptop today. I was amazed watching the curser move around the screen whilst fixes were applied. Equally I was touched by the commitment, time and sheer kindness of all you individuals who make up Aidis to help the disabled speak with the world." Brenda, Leeds

"You can't know how must this means to us because for most of us the pc is an lifeline, without which we'd have no social life or even be able to shop." Sandra, London

By talking directly with you, our highly trained assessors are able to ask you the right questions and listen to your answers to identify what technology best suits your needs. Our assessments are carried out through our helpline, when visiting local community/parent groups, at exhibitions and sometimes even in your own home. Unfortunately, as a small charity we are unable to give you the equipment we recommend for free. However, if you need help paying for what you need, we may be able to offer some useful advice about how you can approach the organisations that exist and can help you.